- WHEN WILL MY ORDER SHIP?
ALL orders ship within one business day or in some cases the same day. When your order ships, you will be emailed tracking information.
- What is your return Policy
Genuinely faulty goods will be replaced, or your payment will be refunded for 30 days after the item is received.
- DO YOU SHIP INTERNATIONALLY?
We can ship many items internationally. To verify, please review the 'Shipping' section at the top of the listing. All international orders and returns are subject to shipping rates, taxes, fees, and customs. Please note we are not able to label international shipments as "gifts".
- DO I NEED TO CONTACT YOU BEFORE RETURNING AN ITEM?
Yes, you must contact us for a Return Merchandise Authorization ("RMA") before returning an item. You can also request an RMA through our self-service returns portal on our website. Items returned without an RMA will be refused, and no refund issued.
- HOW DOES RETURN SHIPPING WORK?
- HOW DO I EXCHANGE AN ITEM?
To exchange an item, just return the original item for a full refund by following the steps above. Then, place a new order for the item of your choice
- WHAT ARE THE WARRANTY DETAILS?
All sales include our 30-day Money-back guarantee. Items may have additional warranty coverage from the manufacturer. To determine if a manufacturer's warranty covers your purchase, please contact the manufacturer directly.
- ARE YOUR PRICES NEGOTIABLE? DO YOU OFFER BULK DISCOUNTS?
Our prices are already heavily discounted and are therefore not subject to negotiation.
- WHAT IS THE SECURIS BEST PRICE GUARANTEE?
We guarantee the best prices on your products and brands. Securis matches the pre-tax prices for new and in stock, ready-to-ship products sold and shipped from our top competitors. When you buy a product from Securis, and then find the same item listed for a lower price on a qualifying site, let us know within 24 hours of purchase, and we will refund the difference. Contact us or find us on the web for additional details and restrictions.