This laptop has been tested and is in working condition, BUT DOES NOT INCLUDE A HARD DRIVE, HARD DRIVE CADDY, COA STICKER, OPERATING SYSTEM, OR POWER CHARGER. The unit may have major cosmetic blemishes that are noticeable but do not affect its functionality. Examples include, but are not limited to, the following: heavy scratches, dents, or cracks in the top, bottom, sides, or corners of the case. The keyboard, touchpad, and palmrest may have heavy wear, including print worn off multiple keys. The screen may have some noticeable marks, scratches, and/or multiple dead or bright pixels when powered on.